A picture of how your firm works digitally today: a check of the basics, then 6 areas. It belongs to your firm, and there is no score.
The wheel says where your firm sits. The Digital Profile says how it works. 2 firms in the same place on the wheel can work very differently, so the 2 are kept separate.
First, the basics
Before the 6 areas, 9 quick Yes or No questions check that the basics for working digitally are in place, in 2 groups: Digital Infrastructure (connectivity, hardware, software, and cloud or storage) and Cyber & Governance (security, access, privacy, resilience and governance). Gaps here can limit everything else, so it helps to know about them first.
The 9 basics sit at the centre: solid for Yes, dashed for No.
6 areas, no single score
Most measures of digital maturity reduce a firm to a single score, and a single score invites a client to ask for the top of it. The profile gives 6 separate answers, because most firms are further on in some areas than in others.
- Information Management
- Digital Literacy & Skills
- Quality Management
- Commercial & Controls
- Risk Management
- AI & Smart Technologies
The first 5 are core business capabilities. AI & Smart Technologies is included because it increasingly brings both risk and opportunity.
Each of the 6 areas is a segment of the picture.
4 descriptions for each area
Each area has its own 4 descriptions, and you pick the one that sounds most like your firm. There are no numbers and no marks out of 10.
- Emerging: Building your digital capability in the area, using digital where it helps, though ways of working vary between people and jobs.
- Established: Using agreed digital tools and processes across the business, mostly internally, so day-to-day work runs reliably.
- Integrated: Using digital consistently across the business, and working digitally with your clients, suppliers and project partners.
- Enterprising: Using digital to grow and compete: driving adoption internally and with your partners, and pushing innovation into new services and markets.
No particular answer is a target. What is appropriate depends on the work you do, and a firm can be well served by Established in one area while needing Integrated in another.
Each area has a band for each description. Your answer is a dot in one of them.
What you get at the end
A summary brings your answers together and explains what your current capability lets you do. The toolkit is being developed to help you judge what your work needs, and to point you to guidance, tools and case studies that suit firms like yours.
Your answers join up into a shape: a picture of your firm, not a score.
What happens to your answers
They belong to your firm. Answers are held against the company, so they survive someone leaving, and every change is kept so you can see how the firm has moved. Other firms, including competitors, cannot see them, and CEWales reports in aggregate and anonymously.
Comparing with similar firms
Comparison with similar firms is planned so you can see how you compare, but this stays switched off until enough firms have registered to ensure your anonymity and for a comparison to mean something.
Your Digital Profile
Register free to build your firm's Digital Profile and keep it up to date.
The Digital Profile is being developed by CEWales with the Wales Digital Steering Group, so the areas and wording may still have some refinements.